Common Tesla defects we see
Software, charging, and Autopilot defects on Model 3, Model Y, Model S, and Model X. Here's the cluster of recurring issues that drive Tesla lemon law and MMWA claims.
- Software / firmware bugs that disable features after OTA updates
- Charging port + battery-pack failures (especially 4-year-old vehicles)
- Phantom braking and Autopilot lane-departure issues
- Build-quality issues — panel gaps, water intrusion, trim defects
- Display screen (MCU) blackouts and 12V battery failures
Tesla's direct-sales model means there's no franchise dealer to absorb the blame — the manufacturer IS the dealer, and that's exactly who you want on the hook in a lemon law case.
If the dealer says it's normal and it isn't, that's why we exist.
What to do when the Tesla dealer can't fix it
You've been to the dealer. Multiple times. They've reset codes, swapped parts, told you it's normal — and the problem keeps coming back. Here's what we actually do.
Step 1 — get every repair order in writing. The dealer is legally required to give you a written repair order for every warranty visit. Save them all. Even the "no problem found" ones — especially those.
Step 2 — escalate to the manufacturer, not the dealer. Under both state lemon laws and federal MMWA, the warrantor is the MANUFACTURER, not the dealer. The dealer is the manufacturer's authorized agent, but the manufacturer is who owes you the remedy.
Step 3 — call us before you accept any "goodwill" offer. Tesla manufacturer representatives sometimes offer goodwill repairs, extended warranties, or limited cash payments to make the issue go away. These offers are usually significantly less than what you'd recover under federal warranty law. Take the case eligibility quiz first — we'll tell you what the case is actually worth.
Cash-only settlements are our default. You keep the Tesla, pocket the cash. We seek to have the manufacturer pay our attorney fees under MMWA — never out of your settlement.
How the case actually works
Same process, regardless of make. The manufacturer changes — the playbook doesn't.
Take the quiz
A few quick questions on your purchase, repairs, and warranty. Tells you whether you likely have a case before you talk to anyone.
We review
Upload (or text us photos of) your purchase agreement, every repair order, and your warranty booklet.
We demand the manufacturer, not the dealer
Under MMWA and state lemon laws, the warrantor is the manufacturer (Ford Motor Co, Stellantis, Toyota Motor North America, etc.) — not the local dealership. We file against the manufacturer.
Cash settlement
You keep the vehicle, pocket cash for diminished value. We seek to have the manufacturer pay our attorney fees under federal warranty law — never out of your settlement.