Terms of Representation

At Lemonaid Firm, PLLC, we represent consumers who have purchased defective or unreliable vehicles under manufacturer warranties. Our mission is to help you enforce your rights under the federal Magnuson-Moss Warranty Act (MMWA) and other applicable consumer protection laws while minimizing your out-of-pocket costs.

How We Get Paid — Contingency-Based Representation

We work on a contingency-fee basis: you pay nothing unless we recover compensation on your behalf.

• Our fee is taken as a percentage of any financial recovery.
• Out-of-pocket costs we advance during your case are reimbursed only if there is a recovery.
• If we do not recover, you owe us no attorney fee for our time.

This approach aligns our interests with yours. If you don't win, you don't pay us a fee.

Attorney Fees Under Federal Warranty Law

Federal warranty laws — including the Magnuson-Moss Warranty Act — contain fee-shifting provisions that allow a prevailing consumer to seek recovery of reasonable attorney fees and costs from the manufacturer or warrantor.

When we prevail, we pursue recovery of those fees from the manufacturer under those statutory provisions. Our goal is for you to pay nothing out of pocket — and we always pursue that outcome. Recovery of attorney fees from the manufacturer is not guaranteed, and any specific outcome depends on the facts of your case, the applicable statute, and how a court or the manufacturer ultimately resolves the matter.

Free Case Evaluation

Every potential client receives a free, no-obligation case evaluation. We review your documents, assess the strength of your claim, and explain your legal rights under applicable federal and state warranty law. There is no cost and no obligation to move forward until you decide we are the right fit for your matter.

No Attorney-Client Relationship Without a Signed Retainer Agreement

No attorney-client relationship is formed between you and Lemonaid Firm, PLLC until we both sign a written retainer agreement. Contacting Lemonaid Firm, PLLC, submitting information through our website, reading this page, or speaking with our intake team does not create an attorney-client relationship. We cannot provide legal advice, and you should not rely on any communication as legal advice, unless and until we are formally retained.

Until a signed retainer is in place, any information you share with us is not protected by the attorney- client privilege in the same manner as a represented client's communications. We treat intake information confidentially as a matter of firm policy, but you should not delay seeking other counsel based on a pending intake with us.

Scope of Representation

When we are retained, our written retainer agreement defines the scope of representation, including:

• The specific defect(s), vehicle(s), or warranty matter we have agreed to pursue;
• The legal theories on which we intend to proceed (MMWA, applicable state lemon law, breach of warranty, etc.);
• The forum in which we intend to pursue the matter (court of competent jurisdiction or manufacturer arbitration where applicable); and What is not covered (for example, unrelated vehicle disputes, registration matters, or claims falling outside warranty law).

If your case involves issues outside the agreed scope, we will discuss whether to expand the engagement in writing.

Client Responsibilities

To pursue your matter effectively, we ask that you:

• Provide complete and accurate information about the vehicle, the defect, and your history with the manufacturer and dealer;
• Preserve all documents related to the matter — purchase or lease paperwork, every repair order, warranty booklet, and any correspondence;
• Respond promptly to requests for information or documents from our office;
• Keep us informed of any further repair attempts, settlement offers, or contact from the manufacturer;
• and Notify us promptly of changes to your address, phone number, or email so we can reach you on time- sensitive matters.

Communication

We communicate with clients primarily by email, telephone, and text message (with your consent). Our office hours and expected response times are described in the retainer agreement. Time-sensitive deadlines — including statutes of limitations and manufacturer arbitration deadlines — require timely client cooperation, and we will flag any such deadlines in writing as they approach.

No Guarantee of Outcome

Because each matter is fact-specific and depends on evolving statutory and case law, no attorney can guarantee a particular result. Statements about typical case outcomes, settlement ranges, or fee recovery describe what we have seen in past matters and do not predict the outcome of any specific case. Past results do not guarantee a similar outcome in your matter.

Termination of Representation

Either you or Lemonaid Firm, PLLC may terminate the representation in writing at any time, subject to the rules of professional conduct in the applicable jurisdiction and the specific terms of the retainer agreement. If the firm withdraws or the engagement ends before a recovery, the firm will follow applicable rules regarding the handling of client files, return of original documents, and any unearned costs.

Terms May Vary Based on Case-Specific Factors

While this page describes the firm's general approach, Lemonaid Firm, PLLC reserves the right to modify the terms of representation depending on the unique facts and circumstances of your case. All final terms — including the specific contingency percentage, scope of representation, and case-specific obligations — will be set out in a written retainer agreement signed by both you and the firm.

Service Area

Lemonaid Firm represents consumers in warranty disputes, lemon law claims, and manufacturer accountability matters involving defective new or used vehicles, RVs, trucks, motorcycles, and boats. Representation in any specific jurisdiction is limited to the states in which the firm's attorneys are licensed, or in which the firm acts through duly-admitted local co-counsel as permitted by applicable law and the rules of professional conduct.

Advertising Disclosure

This page is intended as general information about Lemonaid Firm, PLLC and the contingency model under which we typically accept warranty matters. It is attorney advertising. The hiring of an attorney is an important decision that should not be based solely on advertisements. Before you decide, ask us to send you free written information about our qualifications and experience.

Governing Law & Jurisdiction

These Terms of Representation are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. Any dispute relating to these terms or the firm's general intake process — apart from disputes governed by a signed retainer agreement, which controls — shall be subject to the exclusive jurisdiction of the state and federal courts located in Florida.

Contact Lemonaid Firm, PLLC

• To request a free case evaluation or for any question about these terms:
• David Jones
• marketing@lemonaidfirm.com
• https://lemonaidfirm.com