Frequently Asked Questions

Federal Magnuson-Moss Warranty Act (15 U.S.C. § 2301), a federal law that applies whenever a consumer product is sold with a written warranty. For vehicles, that means new vehicles with a manufacturer's warranty AND used vehicles still under a warranty (including CPO, extended, or original-warranty balance). The most important feature: when the consumer prevails, the manufacturer may be required to pay the consumer's attorney fees.

Directly in: Florida, Washington DC, Vermont, Alabama (Joshua's bar admissions). Via locally-admitted co-counsel: California, Louisiana, and other states. Joshua coordinates strategy; locally-admitted counsel handles courtroom proceedings where bar-admission requirements apply.

We pursue cash settlements only. You keep the vehicle. We seek a cash payment from the manufacturer for the diminished value. We also seek our attorney fees from the manufacturer under federal warranty law when the consumer prevails.

No. We pursue cash settlements only. You keep the vehicle.

Please don't. Keep the vehicle the entire time your case is open. Don't sell it, trade it in or return it to the dealer, because that can affect your claim. If you're thinking about it, talk to us first.

Most cases resolve within a few months of the initial demand letter. Cases that need to be filed in court take longer but usually settle before trial.

No. The case quiz and the consultation are free. There's nothing to pay up front. We seek to have the manufacturer pay our attorney fees. If it doesn't, our fee comes out of the settlement, as your engagement agreement explains. Whatever the answer, we tell you straight and point you to your options at no charge.

That's actually evidence FOR your case. Each 'no problem found' repair order is documentation that the manufacturer had the vehicle and didn't fix the problem. Save every one of them. Full explainer here.

Yes to all, if there's a written warranty in place. Federal MMWA covers any consumer product with a written warranty. State lemon laws vary on what they cover.

Federal MMWA may still apply. MMWA has no fixed mileage or time presumption, it covers as long as there's a written warranty in place. We routinely file MMWA claims on vehicles outside state-law windows.

No. Lemonaid is built mobile-first by design. Take the quiz from your phone. Upload repair orders by photo. Talk to us by phone or text. The offices in Hollywood FL and New Orleans LA are for clients who want to come in, most don't.

The manufacturer (Ford Motor Co, Toyota Motor North America, GM, Stellantis, Tesla, BMW of North America, etc.). The dealer is the manufacturer's authorized service agent under warranty law, but the manufacturer is the warrantor. We file against the manufacturer.

Not before you talk to us. Don't sign offers, releases, arbitration forms or other paperwork from the dealership or manufacturer. Some documents, including ones that promise you a new vehicle or a lump sum of money, can give up your rights. Send them to us first and we'll review them.

Yes. Joshua Feygin is admitted to the Florida Bar, the DC Bar, the Vermont Bar, and the Alabama Bar. Michael A. Citron is the firm's other founding attorney.