Common Rivian defects we see
R1T, R1S, and EDV defect cases. Here's the cluster of recurring issues that drive Rivian lemon law and MMWA claims.
- Rivian R1T and R1S charging-port and DC-fast-charge failures
- Drive-unit (motor) failures and replacements
- 12V battery drain and start-up failures
- Software OTA updates that disable features
- Tank-turn / Snowy mode software failures
Rivian's direct-sales model (like Tesla) means there's no franchise dealer to absorb blame — the manufacturer IS the dealer.
If the dealer says it's normal and it isn't, that's why we exist.
What to do when the Rivian dealer can't fix it
You've been to the dealer. Multiple times. They've reset codes, swapped parts, told you it's normal — and the problem keeps coming back. Here's what we actually do.
Step 1 — get every repair order in writing. The dealer is legally required to give you a written repair order for every warranty visit. Save them all. Even the "no problem found" ones — especially those.
Step 2 — escalate to the manufacturer, not the dealer. Under both state lemon laws and federal MMWA, the warrantor is the MANUFACTURER, not the dealer. The dealer is the manufacturer's authorized agent, but the manufacturer is who owes you the remedy.
Step 3 — call us before you accept any "goodwill" offer. Rivian manufacturer representatives sometimes offer goodwill repairs, extended warranties, or limited cash payments to make the issue go away. These offers are usually significantly less than what you'd recover under federal warranty law. Take the case eligibility quiz first — we'll tell you what the case is actually worth.
Cash-only settlements are our default. You keep the Rivian, pocket the cash. We seek to have the manufacturer pay our attorney fees under MMWA — never out of your settlement.
How the case actually works
Same process, regardless of make. The manufacturer changes — the playbook doesn't.
Take the quiz
A few quick questions on your purchase, repairs, and warranty. Tells you whether you likely have a case before you talk to anyone.
We review
Upload (or text us photos of) your purchase agreement, every repair order, and your warranty booklet.
We demand the manufacturer, not the dealer
Under MMWA and state lemon laws, the warrantor is the manufacturer (Ford Motor Co, Stellantis, Toyota Motor North America, etc.) — not the local dealership. We file against the manufacturer.
Cash settlement
You keep the vehicle, pocket cash for diminished value. We seek to have the manufacturer pay our attorney fees under federal warranty law — never out of your settlement.